UltimateQ™

Take control of your patient feedback.

Get up and running with a patient feedback system in your practice in under 5 minutes!

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UltimateQ analytics dashboard showing survey scores, NPS and topic summaries

Online patient feedback. Real time. Every time.

Discover the online patient feedback system like no other, giving SMART feedback that is Specific, Measurable, Achievable, Relevant and Time-based.

UltimateQ™ is more than a patient feedback system. It combines the Patient Satisfaction Score (PSS), an accreditation-ready patient experience survey and an analytics engine that delivers easy to understand and actionable insights. Using real time data, you can track how your patients really see you, all while benchmarking yourself against other practices.

And when it comes to accreditation time, no more scrambling to get patients to complete a paper-based questionnaire that you would normally need to manually collect, organise, count, and then analyse. Instead, with a click of a button you have your accreditation-ready patient survey report.

The UltimateQ patient survey — 'Your feedback matters' — with a 0 to 10 recommendation scale
The UltimateQ drag-and-drop survey builder with question types, sections and a properties panel
New

Build your own surveys

The new drag-and-drop survey builder lets you create custom surveys in minutes — no forms to email us, no waiting. Choose from smiley scales, ratings, multiple choice, free text and more, organise questions into sections, and publish instantly to your practice's survey link and QR code.

  • Eight question types, including smiley face and 0–10 rating scales
  • Drag to reorder questions and sections
  • Weight questions and map them to scoring categories
  • Preview exactly what your patients will see before you publish

Impressive features

The solution for busy practices

  • Make feedback part of your daily routine
  • Real-time dashboard — Patient Satisfaction Score, NPS and category trends at a glance
  • Build your own custom surveys with the drag-and-drop builder
  • One-click, accreditation-ready PDF reports
  • Benchmark your scores against peer practices
  • Share your survey with a link, printable QR code poster, or email invitations
  • Export your responses to CSV anytime for your own analysis
  • The UltimateQ™ system exceeds accreditation requirements
  • Drives improvements — see how patient feedback can work for you

For patients

  • Provides an opportunity to give feedback to your practice
  • Timely feedback in action (see your feedback improve your practice)
  • Quick, easy, simple, to the point
  • Accessible from any device and flexible to be used at a time that suits
  • Anonymous

Ask away. We are here to help.

If you'd like to know more about UltimateQ™, reach out using the form below!