The online patient feedback system like no other — SMART feedback that is Specific, Measurable, Achievable, Relevant and Time-based.
A real-time dashboard, not a spreadsheet
Track your Patient Satisfaction Score, NPS and feedback topics as responses arrive — and benchmark against peer practices at a glance.
Drag-and-drop survey builder
Create your own custom surveys in minutes. Pick from eight question types — smiley scales, 0–10 ratings, multiple choice, free text and more — organise them into sections, weight them for scoring, and preview before you publish.
Share your survey everywhere
Every survey gets a dedicated link, a downloadable QR code, and a print-ready A4 poster for your waiting room. Send email invitations straight from UltimateQ, or drop the link into your practice's own SMS provider — and watch responses arrive on your dashboard in real time.
The solution for busy practices
- Make feedback part of your daily routine
- Real-time dashboard — Patient Satisfaction Score, NPS and category trends at a glance
- Build your own custom surveys with the drag-and-drop builder
- One-click, accreditation-ready PDF reports
- Benchmark your scores against peer practices
- Share your survey with a link, printable QR code poster, or email invitations
- Export your responses to CSV anytime for your own analysis
- The UltimateQ™ system exceeds accreditation requirements
More than a patient feedback system
It combines the Patient Satisfaction Score (PSS), an accreditation-ready patient experience survey and an analytics engine that delivers easy to understand and actionable insights. Using real time data, you can track how your patients really see you, all while benchmarking yourself against other practices.
And when it comes to accreditation time, no more scrambling to get patients to complete a paper-based questionnaire that you would normally need to manually collect.
For patients, UltimateQ™ is
- An opportunity to give feedback to your practice
- Timely feedback in action (see your feedback improve your practice)
- Quick, easy, simple, to the point
- Accessible from any device and flexible to be used at a time that suits
- Anonymous